FAQ

Dynamic variables

The variable {city} fits in the title field. Transfers the city in which the user is located.

Transfers only in English language.

Example:

  • In creation: best sales in {city}
  • Result: best sales in Paris
  • In creation: weekend in {city}
  • Result: weekend in Copenhagen

What kind of advertising does your platform offer?

We offering 'push notification' ads. Available for creating both mobile and desktop format.

Aditional push formats:

  • Click to Call - Push that dial phone number you added in creation, then after user consent he will make a call.
  • Click to sms - Push that typed you sms text and number to which it should be sent. After user consent the SMS will be sent.
  • Questions - The push notification format is slightly different from the standard push. First difference is a large number of characters you can write. You can write a detailed description of your push. Second is 2 default buttons "Yes" "No" . You can wirte there anything you want and also upload an images.

How do I start a campaign?

The campaign starts immediately after moderation and starts working based on your settings.

What is your work model?

The system works in CPC - pay per click

Biddind

In campaign creation 3 CPC values are displayed:

  • Minimal start price
  • Standart start price
  • Fast start price

All bids in system are dynamic and can change several times within a minute.

You can look at the Recommended bid when editing a campaign it shows you a bid which is necessary to get maximum reach on this push. (Recommended bid is an individual indicator for each push)

When choosing a geo and device you will be shown 3 CPC rates, when choosing Mobile Carrier CPC can be different depending on campaigns activity on selected carrier.

What is the minimum CPC in the system?

The minimum CPC is 0.10 (one tenth of a cent)

CPC - is set only in cents.

Example: CPC 5.30 (5 cents 30 pennies)

What creatives do you accept?

Absolutely all creatives are accepted. Examples are posted in the 'Rules'

How many campaigns can I create?

No limit on the number of campaigns

Is it possible to create the same campaigns?

Duplicate the same campaign is not allowed.

Which countries are available in the system?

The system provides for all countries

What is a feed?

These are an advertising networks that are connected to our service. This makes it possible to use a third-party user base with a single balance.

Each feed can be disabled or combined with other feeds.

Megapush (main feed) has a much larger subscriber base, more than 80%.

You can always check the clickability of your push on third-party networks with a small amount of available traffic base, after finding good option you can user Megapush feed.

What size image can I upload when I create my campaigns?

The approximate image size should be 492X328

All sizes are available for use in a ratio of 1.5 times the width of the height

492x328

360x240

Push sending speed

  • High speed. Decreasing the balance below $ 1000 will decrease the speed to 50%.
  • The average speed. With a balance above $ 1000, the speed increases to 100%, and with a balance of $ 500 decreases to 10%
  • Minimum speed. With a balance of $ 500 and above, the speed increases to 50%

How does the campaign budget work?

This field indicates the amount of campaign spending that the campaign will be stopped by the system upon reaching. All pushes that were sent before stop will continue to receive clicks until the last user who received your pushe clicks on it.

How does the click limit work?

This field specifies the limit for clicks on reaching which the campaign will be stopped by the system. All pushes that were sent before stop will continue to receive clicks until the last user who received your pushe clicks on it.

Why am I still receiving clicks after my campaign has been stopped?

To understand the mechanics of push notifications distribution:

Let’s say system sends 10000 notifications, waits for a short while and then send 10000 more, and so on. When your account balance gets close to 0, the system stops sending new notifications, however, don’t forget about previous notifications sent. Some users can simply be away from their devices (left smartphone somewhere; notification is sent to PC at home and etc.) and did not see the notification. So it means that he will only click on notification much later than an average user. That is why you receive clicks after your campaign has been stopped. If we will try and decrease an amount of such “late” clicks, then you will receive much less traffic than now. Also, please don’t forget, that the higher your bid is than more clicks you will receive after your campaign is stopped.

For better budget planning for your campaigns please set the max budget of your campaign 10-20% lower than you actually planned to spend on it.

When do you send push notifications to the users?

Push notifications are sent according to the subscribers country time zone (as per capital of the country). Sending time is from 07:00 to 24:00

How can I charge my account?

Charging are accepted on the following systems: WMZ Epayments BTC

When charging the account, you must strictly follow the instructions given in the corresponding section.

What is the minimum amount for adding?

The minimum amount to charge your account is $ 100

How quickly is the amount credited to my account?

The amount is credited to the account within 2 hours.

Is it possible to withdraw funds?

No, there is no such possibility.

How does the referral program work?

Due to the frequent abuse of referral program decided to reduce the percentage to 3%

How long is the moderation?

Moderation is carried out during working hours, within 30 minutes from the date of sending the campaign for moderation.

  • Working hours: Mon-Fri 24 hours
  • Sat and Sun from 08:00 - 17:00 (+3GMT)

How does technical support work?

With technical support, you can contact the listed contacts in the appropriate field from the main page. Support for communication during business hours.

  • Technical support working hours:

    Mon-Fri 08:00 - 17:00 (+3GMT)

  • General support working hours:

    Mon-Fri 24 hours

    Sat and Sun from 08:00 - 00:00 (+3GMT)

Financial department

  • Working hours Mon-Fri from 08:00 - 17:00
  • Sat 08:00 - 13:00

Bonus system

  • When charging in the amount of these amounts will accrue points (points), which in the future can be changed to the account balance.
    • $ 500 - 1 MP
    • $ 1000 - 3 MP
    • $ 3000 - 10 MP
    • $ 5000 - 20 MP
    • $ 10000 - 50 MP
  • minimum value for exchange is 10 MP
  • 1 MP = 15$